Your buddy for everything RAV4, 2019 to 2025. Watch on YouTube
Subscribe
Home / Owner guides / Toyota app and Connected Services
Owner guide

The Toyota app on a RAV4: what's free, what costs money, and what to keep

When you link your RAV4 to the Toyota app, it walks you through a lot of trials and paid plans. Here's what each one does, what it costs when the trial ends, and what you already get free.

So when I linked my 2025 RAV4 Hybrid to the Toyota app, it felt like most of it was trying to sell me a subscription. However, the truth is that two of the services are free for up to 10 years and actually worth keeping. Those are Safety Connect and Service Connect, which cover crash help and maintenance alerts. Now Remote Connect lets you start the car from your phone. It's free for the first year on most trims, and after that it costs at least $15 a month. And the navigation and music plans are something most people can skip, because wireless Apple CarPlay and Android Auto already come standard and are free. So in this guide I'll go over what's worth keeping and what's not, depending on what makes sense for you.

Quick picks

Linking your RAV4 to the app

So you'll start by downloading the Toyota app for iPhone or Android and signing in. The setup itself only took me a few minutes.

The Toyota app's first linking screen: park with good cell coverage, turn on Bluetooth, sit in the driver's seat, turn on the vehicle
The Toyota app asking you to scan the QR code or enter the 8-digit code shown on the RAV4's screen

The first two screens when I linked my RAV4. You can tap any picture to make it bigger.

The Activate or Deactivate screen

So before any of the services turn on, the app asks you to make a choice. And it's worth reading carefully, because each option means something different for your data.

And something to note is that you can change your choice later in the Privacy Portal inside the app. Toyota's full rules are in its Connected Services privacy notice if you want to read through them.

Now it's worth noting why this matters. In April 2025, a 2021 RAV4 owner filed a proposed class action, as Insurance Journal reported. He claims Toyota's connected services passed his driving data to Progressive through a data company, without his clear permission. And keep in mind those are claims in a lawsuit, not proven facts. Toyota and Progressive both say data sharing requires consent. But if you do activate, it's worth checking the Privacy Portal for any insurance or data sharing you didn't mean to turn on.
The Vehicle Activation screen explaining that the vehicle transmits location, driving and health data, and listing the trial services
The bottom of the Vehicle Activation screen explaining Deactivate, no selection, and the Privacy Portal, with Deactivate Vehicle and Activate Vehicle buttons

The Vehicle Activation screen on my RAV4, top and bottom.

What each service does, and what it costs after the trial

So these are the trials Toyota's 2025 feature chart lists for the 2025 RAV4. And something important to note is that every trial starts on the day the car was first sold. Basically, the clock is already running before you ever open the app. The only exception is Wi-Fi Connect, which starts when you turn it on. That's why my app only showed 3 months and 19 days left on Remote Connect, even though I'd just set it up.

ServiceWhat it doesFree trial on a 2025 RAV4After the trial
Safety ConnectSOS button, automatic call to a response center after an airbag deploys or a bad rear-end crash, roadside assistance, and help finding the car if it's stolenUp to 10 years, every trimToyota's chart doesn't list a RAV4 price
Service ConnectMaintenance reminders, recall notices and warning light alerts in the app, and optionally to your dealerUp to 10 years, every trimNo paid version listed
Remote ConnectStart the car, set the climate, lock and unlock, find where you parked, and get alerts about guest drivers, from your phone or watch1 year on XLE and up. Not included on the LE, and the LE can't remote start the engine even with a planIncluded in every plan, from $15 a month
Drive ConnectToyota's cloud navigation, a voice assistant, and live agents who send directions to the car1 year on the Hybrid XSE and on cars with the 10.5-inch screen. Lower trims have no trialGo Anywhere plan, $15 a month, or Premium, $25
Wi-Fi ConnectTurns the car into a hotspot for up to 5 devices on AT&T, and is needed for streaming music through the car30 days or 3 GB, whichever comes first$25 a month through AT&T
SiriusXMSatellite radio3 monthsSiriusXM's own rates
Apple CarPlay and Android AutoPuts your phone's maps, music, podcasts and messages on the car's screen, without a cableStandard, no trial neededFree

Now there's one line in the fine print I found a bit confusing. It says the 10-year Safety Connect trial is "included for up to 10 years on select vehicles with paid Connected Services packages." But my app lists Safety Connect as a 10-year trial without any paid plan. So that's what I'm going by here. If your app shows something shorter, I'd recommend asking your dealer.

And also keep in mind that every one of these services runs over the car's 4G connection. Toyota's fine print says that if the 4G network ever gets shut down, the services stop working. But that really only matters if you plan to hold on to the car for a long time.

The paid plans

So these are the prices on Toyota's Connected Services plans page, which I checked on October 13, 2026. Every plan includes Remote Connect. So basically, if you want remote start after the trial, you'd need one of these plans.

PlanPriceWhat it addsFree alternative
Music Lover$15 a monthPlays your Apple Music or Amazon Music account through the car's own connection, plus Remote ConnectCarPlay or Android Auto plays the same music from your phone
Go Anywhere$15 a monthDrive Connect navigation, voice assistant and live agents, plus Remote ConnectGoogle Maps, Apple Maps or Waze through CarPlay or Android Auto
Premium$25 a monthEverything in both plans aboveYour phone, as above
Wi-Fi Connect (add-on)$25 a month through AT&TA hotspot for up to 5 devicesYour phone's hotspot, if your phone plan includes one
The Toyota app's Go Anywhere plan description
The Toyota app's Premium plan description

The Go Anywhere and Premium plan screens in my app. You'll notice neither one actually shows a price.

Is Remote Connect worth $15 a month?

So Remote Connect is really the one paid feature that's worth thinking about. Being able to warm up the car from your phone on a cold morning, or cool it down in the summer, is honestly pretty useful. But Toyota only sells it inside a plan, so after the free year it's at least $15 a month, or about $180 a year.

The Toyota app's Remote Connect screen, showing a 3 months 19 days trial left
The Toyota app listing Service Connect and Drive Connect trials and the Go Anywhere, Premium, Music Lover and Wi-Fi Connect plans in its Shop

Remote Connect with the trial time I had left, and the plans the app's Shop offered me.

What you get without paying anything

So just to recap real quick, here's everything you keep for free.

RB

Buddy's take

So ultimately, I'd recommend tapping Activate so you keep the free crash call and SOS button. And then I'd check the Privacy Portal for any data sharing you don't want.

And I'd use CarPlay or Android Auto for maps and music, because they're free and already come standard, instead of paying for Drive Connect or Music Lover.

Then I'd decide on Remote Connect near the end of your free trial. If you've been warming up the car from your phone every winter morning, $15 a month might be worth it for you. But otherwise, I'd try the key fob first, and just let Remote Connect lapse.

So hopefully this helped you sort out which Toyota app services are actually worth keeping for you. And if you have any questions, feel free to email me at contact@ravbuddy.com, as I read every message.

Where this comes from

RAV Buddy is an independent fan site. We're not affiliated with or endorsed by Toyota. RAV4 is a trademark of Toyota Motor Corporation.